Chain Lubricants

Pricing & Quoting

Can I get a discount for bulk orders?

Yes, we specialize in B2B bulk pricing and quoting. For volume discounts, please request a formal quote through our sales team by emailing pesales@pe-energy.com.

Is the price listed the best price available?

Our quotes are based on competitive market pricing. If you require a special offer or long-term procurement pricing, contact us for a tailored quote. Pricing is based on volume discounts.

Are certifications provided for free or at an additional cost?

Some certifications are included, while others may have additional costs depending on the manufacturer. Please reach out to us with item numbers, quantities, and the certifications you need.

Can I get a price match or honor old pricing?

Pricing is subject to market fluctuations and supplier costs. We strive to offer the best pricing; however, pricing is typically valid for 30 days upon quote issuance. Please reach back out to us to validate your quote.

Shipping & Delivery

How much does shipping cost?

Shipping costs depend on your location, package weight, and selected shipping method. Freight charges can be confirmed at checkout or through a formal quote request.

Can I use my own shipping account (FedEx, UPS, DHL, etc.)?

Yes, customers can provide their own freight or courier accounts. Please specify your preferred shipping method when placing an order.

Do you offer expedited shipping?

We can check if expedited shipping is available for your order. However, lead times depend on manufacturers’ supply, and expediting may not always be possible. For in-stock items, we strive to ship the same day or the next business day.

Why do international customers need to hire a freight forwarder for large orders?

For orders above $2,500, international customers may need a freight forwarder to handle the necessary customs documentation. We work with a network of freight forwarding agents and can assist with a custom quote based on your requirements.

Lead Times & Availability

How long does it take to process and ship my order?

Lead times vary depending on supplier availability. Some products are in stock, while others may require a lead time based on manufacturer schedules. For in-stock items, we strive to ship the same day or the next business day.

Can I expedite the lead time?

While we do our best to expedite orders, lead times are determined by our manufacturers. Contact us to check if faster processing is possible.

Why do lead times sometimes change after an order is placed?

Lead times depend on raw material availability and manufacturer production schedules. In case of delays, our team will notify you of any changes.

Product Information & Compatibility

How do I know if this part is compatible with my equipment?

Our customers typically provide us with part numbers, and we quote based on those part numbers. Please ensure you are providing the correct OEM part number to receive an accurate quote.

Are these genuine or aftermarket parts?

We offer both OEM and high-quality aftermarket replacement parts. Each product page specifies whether it is an OEM or compatible replacement part. Most of our customers seek original manufacturer parts.

Can I request technical sheets or product specifications?

Yes, technical sheets are available for most products. If not listed on the product page, contact us, and we’ll provide the necessary documentation.

Ordering & Payment

Can I place an order over the phone?

No, for security reasons, we do not process payments over the phone. Orders must be placed online or via email through a formal quote and purchase order process.

What payment methods do you accept?

We accept wire transfers, major credit cards, and purchase orders (for approved business accounts). International customers may be required to pay via wire transfer. Credit card payments are accepted up to $5,000.

Do you offer credit terms or net payment options?

Credit terms may be available for long-term B2B clients. Many international clients request credit, but our standard payment method is wire transfer. We require a few transactions before offering credit terms.

Can I cancel or modify my order after placing it?

Orders can be modified or canceled only if they have not been processed for shipping. Contact us as soon as possible to request changes.

Returns & Warranty

Can I return my order if I no longer need it?

Returns are accepted on a case-by-case basis. Some products may have restocking fees, and special-order items may be non-returnable. Contact us for details.

What if I receive a damaged or defective item?

If an item is damaged upon arrival, please contact us immediately with photos. We will assist with a replacement or refund based on supplier policies.

Do products come with a warranty?

Warranty policies vary by manufacturer. Please check the product page or contact us to confirm the warranty terms for your purchase.

Compliance & Certifications

Do your products come with industry certifications?

Many of our products hold niche industry certifications, as required by the manufacturers we work with. Contact us if certification documents are required.

Can you provide Material Safety Data Sheets (MSDS) or compliance documents?

Yes, compliance documentation is available for most products. Some may require additional processing time or costs.

Do you provide documentation for customs clearance?

For international orders, we provide commercial invoices and essential export documentation. Additional compliance paperwork can be arranged upon request.

Customer Support & Assistance

How can I contact customer support?

Our support team is available via phone, email, and live chat during business hours.

Do you have a chatbot for quick questions?

Yes, we use chat support. However, we recommend leaving an email so we can respond even if the customer has closed the chat.

Can I request a product not listed on your website?

Absolutely! We specialize in sourcing hard-to-find industrial and MRO products. While we aim to list all manufacturer-produced products on our website, some may not yet be available online. Contact us for special requests.

Whitmore General Questions

What are Whitmore Lubricants known for?

Whitmore Lubricants are high-performance industrial lubricants designed to enhance equipment lifespan, reduce friction, and prevent wear.

What industries use Whitmore Lubricants?

Whitmore lubricants are used in mining, rail, food processing, construction, manufacturing, energy, and heavy equipment industries.

Are Whitmore lubricants eco-friendly?

Yes, Whitmore offers biodegradable and environmentally responsible lubricants such as BioRail® EP and LF rail lubricants.

Are Whitmore lubricants NSF-certified?

Yes, Whitmore offers NSF H-1 registered food-grade lubricants for applications in food and beverage processing.

Where can I buy Whitmore Lubricants?

Whitmore products are available through authorized distributors, online retailers, and industrial supply stores.

Whitmore Chain Lubricants

What do Whitmore Chain Lubricants do?

They protect chains, cables, wire ropes, and springs from rust, corrosion, and wear.

Can Whitmore Chain Lubricants be used in wet conditions?

Yes, they contain water-resistant properties to maintain lubrication in wet and humid environments.

Do they help extend the life of chains?

Yes, Whitmore chain lubricants reduce friction and wear, helping chains last longer with fewer replacements.

Are Whitmore Chain Lubricants compatible with high-speed chains?

Yes, they provide effective lubrication for high-speed chains, ensuring smooth operation and minimal wear.

Do these lubricants attract dust?

Some Whitmore chain lubricants are designed with dry-film properties to minimize dust attraction.

Whitmore Compressor Oils

What makes Whitmore Medallion Synthetic Air Compressor Oils special?

They use PAO (polyalphaolefin) base stocks, which provide oxidation resistance, high-temperature stability, and clean operation.

Are Whitmore Compressor Oils food-safe?

Yes, Medallion Synthetic Air Compressor Oils are NSF H-1 registered, making them safe for food processing environments.

Can Whitmore Compressor Oils be used in all air compressors?

They are formulated for most modern air compressors, but always check OEM specifications.

How often should I change Whitmore Compressor Oil?

It depends on operating conditions, but longer drain intervals are achievable due to high oxidative stability.

Do these oils improve energy efficiency?

Yes, low friction properties help reduce power consumption and improve compressor efficiency.

Whitmore Extreme Pressure Greases

What are Whitmore Extreme Pressure Greases used for?

These greases are used in heavy-duty applications, handling high loads and shock loads.

Are these greases lithium-based?

Yes, they are lithium-based greases with high-temperature stability.

Can Whitmore Extreme Pressure Grease withstand high temperatures?

Yes, they maintain performance in high-heat industrial environments.

Do these greases work well in high-speed bearings?

Yes, they provide low-friction lubrication, ensuring smooth bearing operation.

Are they suitable for mining and construction equipment?

Yes, they are recommended for extreme loads in mining, construction, and manufacturing.

Whitmore Food Grade Lubricants

What industries require food-grade lubricants?

Food processing, beverage production, pharmaceuticals, and packaging require NSF H-1 food-grade lubricants.

Are Whitmore Food Grade Lubricants safe for human contact?

They are safe for incidental food contact and meet FDA and NSF standards.

Can they be used on gears and bearings?

Yes, they are designed for worm gears, couplings, oiled bearings, and parallel-shaft gearboxes.

Do Whitmore Food Grade Lubricants prevent rust?

Yes, they contain anti-wear and corrosion inhibitors to protect metal surfaces.

Are they Kosher or Halal certified?

Yes, Medallion FM Gear Oils are Kosher and Halal approved.

Whitmore Friction Modifiers

What are Whitmore Friction Modifiers?

They are top-of-rail lubricants that reduce friction, noise, and wear on railroad tracks.

How do they help rail operations?

They bring friction into the ideal range, reducing rail wear and extending rail life.

Are they environmentally friendly?

Yes, Whitmore rail friction modifiers include biodegradable options.

Do they work in extreme weather?

Yes, they perform well in hot, cold, and wet conditions.

How do friction modifiers impact fuel efficiency?

They reduce drag on train wheels, leading to fuel savings.

Whitmore Gear Oils

What makes Whitmore Gear Oils unique?

They contain molybdenum disulfide, which provides extreme pressure protection under high loads.

Can they be used in enclosed gear systems?

Yes, they are designed for industrial enclosed gearboxes.

Do Whitmore Gear Oils resist foaming?

Yes, they have anti-foam additives for consistent lubrication.

Are they compatible with synthetic seals?

Yes, they are formulated to be seal-compatible.

Do they work well in shock load conditions?

Yes, they are built for heavy-duty and shock load applications.

Whitmore Hydraulic Oils

What are Whitmore Hydraulic Oils used for?

They are used in hydraulic systems, turbines, and air compressors.

Are they zinc-free?

Yes, they use anti-wear additives instead of zinc for improved compatibility.

Do they provide rust protection?

Yes, they contain rust and oxidation inhibitors.

Can they handle extreme pressure?

Yes, they are designed for high-pressure hydraulic systems.

Are they multipurpose oils?

Yes, they can be used in various hydraulic and turbine applications.

Whitmore Open Gear Lubricants

What equipment uses Whitmore Open Gear Lubricants?

They are used on draglines, shovels, and open gear applications.

Do they resist water washout?

Yes, they do not emulsify in water and resist rain, ice, and snow.

Are they thermally stable?

Yes, they resist oxidation and thermal decomposition.

Can they be used year-round?

Yes, in many locations, a single grade can be used year-round.

Do they reduce wear on gears?

Yes, they provide high load protection and reduce wear.

Whitmore Rail Lubricants

What is BioRail® Lubricant?

A biodegradable rail curve lubricant that ensures environmental responsibility without sacrificing performance.

Does BioRail® work in cold climates?

Yes, its stable chemistry ensures pumping performance in cold weather.

What does BioRail® do for rail tracks?

It provides outstanding gauge-face lubrication.

Is BioRail® tested in real-world applications?

Yes, it has been proven in the lab and on active rail systems.

Does BioRail® meet environmental regulations?

Yes, it meets stringent environmental guidelines.

Whitmore Chain Lubricants Buying Guide (Available from PE Energy)

Selecting the right chain lubricant is crucial for equipment longevity and performance. Whitmore offers several chain lubricants through PE Energy, each formulated for specific conditions and requirements. This guide compares key products—including their viscosity, temperature ranges, application types, and benefits—and provides tips to help you choose and use the optimal lubricant for your needs.

Whitmore Chain Lubricant Product Line-up

Whitmore 1001 Multipurpose Penetrating Lubricant

• Type & Composition: Light penetrating oil packaged in a non-aerosol spray can. Formulated with environmentally friendly additives and classified as TCLP-safe.
• Viscosity: ISO VG 32 (≈32 cSt @ 40°C; 6 cSt @ 100°C) – a low-viscosity oil that creeps into tight spaces.
• Temperature Range: Suitable for ambient to moderately elevated temperatures (flash point ~300°F/150°C). Not intended for extreme heat.
• Applications: Multipurpose maintenance lubricant for chains, wire ropes, cables, springs, bolts, hinges, and general machinery. Ideal for freeing rusted or frozen parts and light-duty chain lubrication.
• Key Benefits: Excellent penetrant that loosens rusted components and penetrates into pins and threads. Moisture-displacing – leaves a thin protective oil film to guard against rust. Easy application with spray delivery for hard-to-reach areas. Nonflammable and noncorrosive formulation enhances safety.
• Best Use: Ideal for light-duty chains or frequent lubrication scenarios. Use 1001 for routine chain maintenance, quick lubrication, or when you need to free and protect small components. Because it’s a thin oil, regular reapplication is recommended to maintain a continuous protective film.

Whitmore Open Chain Lubricant

• Type & Composition: Open gear/chain oil available in bulk or aerosol form. Mineral-oil-based with tackifiers and additives for adhesion. ISO VG 32 grade, formulated to cling to chain surfaces better than a standard light oil.
• Viscosity: ISO 32 (≈32 cSt @ 40°C) – designed to penetrate into pins and bushings while forming a tacky, tenacious film.
• Temperature Range: -25°F to 200°F (-32°C to 95°C). Suitable for cold starts and typical industrial temperatures.
• Applications: Ideal for all sizes of chain drives in industrial equipment, including wire ropes up to 2″ diameter. Can be applied manually or via automatic lubrication systems.
• Key Benefits: Superior penetration into critical areas, effective corrosion protection, and reduced fling-off due to its tacky formulation. Provides smoother and quieter operation.
• Best Use: Best for general industrial chain lubrication under moderate temperatures and heavy loads. Use for conveyor chains, drive chains, or cables in wet or dusty environments where long-lasting lubrication is required.

Whitmore Medallion Penetrating Chain Oil (Food Grade)

• Type & Composition: Food-grade penetrating oil (NSF H1 rated) formulated with a clear, highly refined base oil (Whitmore “Excelsior™” base) free of impurities. Available in aerosol and bulk containers.
• Viscosity: ISO VG 32 – a light oil that maintains stability and clarity.
• Temperature Range: -40°F to 180°F (-40°C to 80°C). Suitable for cold-room applications as well as moderately warm processes. For extremely cold applications, warm the oil before applying.
• Applications: Designed for sanitary chains and equipment in food and beverage processing plants, such as conveyor chains in food packaging, meat processing, and bakery equipment. Also serves as a general-purpose penetrant for machinery where incidental food contact is a concern.
• Key Benefits: NSF H1 certified for safe use in USDA-inspected facilities. Fast-acting penetrant that frees stuck or corroded parts. Provides excellent corrosion protection with a clean, odorless formulation that inhibits bacterial growth.
• Best Use: Ideal for food-grade and low-temperature chain lubrication in food/pharmaceutical plants or any application requiring a light lubricant that meets food safety standards.

Whitmore / Jet-Lube Oven Chain Lubricant (High-Temp Synthetic)

• Type & Composition: High-temperature synthetic chain oil fortified with solid lubricants (micronized PTFE and others) for extreme conditions. NSF H1 food-grade and Halal certified for use in food processing ovens. Formulated with high-viscosity, non-smoking base fluids and special additives to ensure penetration and a semi-fluid film at high temperatures.
• Viscosity: Behaves as a high viscosity semi-fluid that penetrates chain rollers on application and thickens into a tenacious lubricant.
• Temperature Range: -25°F up to 752°F (-32°C to 400°C). Capable of lubricating oven chains at baking/curing temperatures without smoking or carbonizing up to approximately 550°F (288°C).
• Applications: Ideal for oven and furnace conveyor chains, bakery oven chains, paint line chains, and any chain drive exposed to continuous high temperatures. Also suitable for high-temp gear systems or slides in food industries.
• Key Benefits: Extreme high-temperature performance with minimal residue. Contains PTFE and micro solid lubricants for extra wear protection under heavy loads and heat. Noncorrosive and low odor, with a tacky, semi-fluid film that resists dripping.
• Best Use: The top choice for high-temperature or food-grade critical chains. Use for bakery ovens, food processing ovens, paint curing ovens, or any extreme-heat environment where standard lubricants would burn off.

Product Comparison Summary

• Viscosity: All products are light oils (ISO VG 32) except the Oven Chain Lubricant, which behaves as a thicker semi-fluid at operating temperature. Lighter oils (1001, Medallion) penetrate easily but may require more frequent reapplication, while heavier/tacky formulations (Open Chain, Oven Chain) adhere better.
• Temperature Capability: 1001 is for ambient temperatures only; Open Chain handles -25°F to 200°F; Medallion covers -40°F to 180°F for food environments; and Oven Chain Lubricant is engineered for extreme heat (up to 752°F).
• Food-Grade Rating: Medallion and Oven Chain Lubricant are NSF H1 certified. 1001 and Open Chain are general industrial lubricants and should not be used where food contact is a concern.
• Key Use Cases: Choose 1001 for multipurpose maintenance and light-duty chains, Open Chain for heavy-duty industrial applications, Medallion for food processing machinery, and Oven Chain Lubricant for extreme high-temperature environments.

How to Select the Right Chain Lubricant

• Operating Environment (Temperature & Conditions): For high-temperature environments, use Oven Chain Lubricant. For very cold environments, Medallion remains fluid down to -40°F. For ambient or moderate temperatures, Open Chain or 1001 are sufficient.
• Load and Duty Cycle: Heavy loads or continuous operation require lubricants with extreme pressure additives. Oven Chain and Open Chain are designed for high stress, while 1001 and Medallion suit low to medium loads.
• Lubrication Frequency & Method: If re-lubrication is infrequent, choose a product that stays in place longer (like Open Chain or Oven Chain). For systems with automatic lubrication, ensure compatibility with the chosen product.
• Cleanliness and Regulatory Requirements: In food or clean processing environments, select NSF H1 products (Medallion or Oven Chain) to meet regulatory standards. For outdoor or industrial settings, non-food-grade products are sufficient.

Maintenance and Application Tips

• Clean the Chain Before Lubrication: Remove old lubricant, dirt, and debris using a solvent or designated chain cleaner before applying new oil. A clean, dry chain improves adhesion.
• Apply at the Right Time/Condition: Apply lubricant when the chain is warm (but not too hot) or immediately after operation to aid penetration. For high-temperature chains, avoid application at peak temperatures.
• Use Proper Application Methods: Use aerosol spray, manual brushing, or drip feeding. Follow manufacturer guidelines, especially for automatic lubrication systems.
• Avoid Over-Lubrication: Excess lubricant can fling off, attracting dust and contaminants. Apply moderately and wipe off any excess to maintain an even film on critical areas.
• Regular Inspection: Check chains periodically for dryness or wear. Adjust lubrication intervals based on operating hours and environmental exposure.
• Special Considerations for Food-Grade Lubes: Ensure application equipment is clean to avoid cross-contamination. For oven chains, use low-drip formulations to prevent free oil from falling.
• Storage and Handling: Store lubricants in a cool, dry place and agitate high-temp lubricants before use to evenly suspend additives.