Oil States Swab Cups

Pricing & Quoting

Can I get a discount for bulk orders?

Yes, we specialize in B2B bulk pricing and quoting. For volume discounts, please request a formal quote through our sales team by emailing pesales@pe-energy.com.

Is the price listed the best price available?

Our quotes are based on competitive market pricing. If you require a special offer or long-term procurement pricing, contact us for a tailored quote. Pricing is based on volume discounts.

Are certifications provided for free or at an additional cost?

Some certifications are included, while others may have additional costs depending on the manufacturer. Please reach out to us with item numbers, quantities, and the certifications you need.

Can I get a price match or honor old pricing?

Pricing is subject to market fluctuations and supplier costs. We strive to offer the best pricing; however, pricing is typically valid for 30 days upon quote issuance. Please reach back out to us to validate your quote.

Shipping & Delivery

How much does shipping cost?

Shipping costs depend on your location, package weight, and selected shipping method. Freight charges can be confirmed at checkout or through a formal quote request.

Can I use my own shipping account (FedEx, UPS, DHL, etc.)?

Yes, customers can provide their own freight or courier accounts. Please specify your preferred shipping method when placing an order.

Do you offer expedited shipping?

We can check if expedited shipping is available for your order. However, lead times depend on manufacturers’ supply, and expediting may not always be possible. For in-stock items, we strive to ship the same day or the next business day.

Why do international customers need to hire a freight forwarder for large orders?

For orders above $2,500, international customers may need a freight forwarder to handle the necessary customs documentation. We work with a network of freight forwarding agents and can assist with a custom quote based on your requirements.

Lead Times & Availability

How long does it take to process and ship my order?

Lead times vary depending on supplier availability. Some products are in stock, while others may require a lead time based on manufacturer schedules. For in-stock items, we strive to ship the same day or the next business day.

Can I expedite the lead time?

While we do our best to expedite orders, lead times are determined by our manufacturers. Contact us to check if faster processing is possible.

Why do lead times sometimes change after an order is placed?

Lead times depend on raw material availability and manufacturer production schedules. In case of delays, our team will notify you of any changes.

Product Information & Compatibility

How do I know if this part is compatible with my equipment?

Our customers typically provide us with part numbers, and we quote based on those part numbers. Please ensure you are providing the correct OEM part number to receive an accurate quote.

Are these genuine or aftermarket parts?

We offer both OEM and high-quality aftermarket replacement parts. Each product page specifies whether it is an OEM or compatible replacement part. Most of our customers seek original manufacturer parts.

Can I request technical sheets or product specifications?

Yes, technical sheets are available for most products. If not listed on the product page, contact us, and we’ll provide the necessary documentation.

Ordering & Payment

Can I place an order over the phone?

No, for security reasons, we do not process payments over the phone. Orders must be placed online or via email through a formal quote and purchase order process.

What payment methods do you accept?

We accept wire transfers, major credit cards, and purchase orders (for approved business accounts). International customers may be required to pay via wire transfer. Credit card payments are accepted up to $5,000.

Do you offer credit terms or net payment options?

Credit terms may be available for long-term B2B clients. Many international clients request credit, but our standard payment method is wire transfer. We require a few transactions before offering credit terms.

Can I cancel or modify my order after placing it?

Orders can be modified or canceled only if they have not been processed for shipping. Contact us as soon as possible to request changes.

Returns & Warranty

Can I return my order if I no longer need it?

Returns are accepted on a case-by-case basis. Some products may have restocking fees, and special-order items may be non-returnable. Contact us for details.

What if I receive a damaged or defective item?

If an item is damaged upon arrival, please contact us immediately with photos. We will assist with a replacement or refund based on supplier policies.

Do products come with a warranty?

Warranty policies vary by manufacturer. Please check the product page or contact us to confirm the warranty terms for your purchase.

Compliance & Certifications

Do your products come with industry certifications?

Many of our products hold niche industry certifications, as required by the manufacturers we work with. Contact us if certification documents are required.

Can you provide Material Safety Data Sheets (MSDS) or compliance documents?

Yes, compliance documentation is available for most products. Some may require additional processing time or costs.

Do you provide documentation for customs clearance?

For international orders, we provide commercial invoices and essential export documentation. Additional compliance paperwork can be arranged upon request.

Customer Support & Assistance

How can I contact customer support?

Our support team is available via phone, email, and live chat during business hours.

Do you have a chatbot for quick questions?

Yes, we use chat support. However, we recommend leaving an email so we can respond even if the customer has closed the chat.

Can I request a product not listed on your website?

Absolutely! We specialize in sourcing hard-to-find industrial and MRO products. While we aim to list all manufacturer-produced products on our website, some may not yet be available online. Contact us for special requests.

What are swab cups and what are they used for?

Swab cups are specialized tools used in the oil and gas industry to clean and maintain pipelines and other equipment. They help ensure that the systems operate efficiently by removing debris and contaminants.

How do I choose the right swab cup for my application?

Choosing the right swab cup depends on factors like the size of the pipeline, the type of fluid being transported, and the specific cleaning requirements. It’s best to consult with experts or refer to product specifications.

What materials are swab cups made from?

Swab cups are typically made from durable materials such as rubber, polyurethane, or other elastomers that can withstand harsh conditions and chemicals found in oil and gas operations.

Can swab cups be reused?

Yes, swab cups can often be reused, but their lifespan depends on the material and the conditions they are exposed to. Regular inspection is essential to determine if they are still effective.

How do I maintain my swab cups?

To maintain swab cups, clean them after each use, inspect for wear and tear, and store them in a cool, dry place. Following the manufacturer’s guidelines will also help prolong their life.

What sizes of swab cups are available?

Swab cups come in various sizes to fit different pipeline diameters. It’s important to select the correct size for your specific application to ensure optimal performance.

Are there different types of swab cups?

Yes, there are several types of swab cups, including single and double cup designs, each suited for different cleaning tasks and pipeline configurations.

How do I install a swab cup?

Installing a swab cup typically involves inserting it into the pipeline and securing it in place. Always refer to the manufacturer’s instructions for specific installation guidelines.

What is the typical lifespan of a swab cup?

The lifespan of a swab cup can vary based on usage and environmental conditions, but with proper care, they can last for several cleaning cycles.

Can swab cups handle high-pressure applications?

Many swab cups are designed to withstand high-pressure applications, but it’s crucial to check the specifications to ensure they meet your operational requirements.

Where can I purchase swab cups?

You can purchase swab cups from various suppliers, including PE-Energy Industrial Supply, which offers a wide range of options.

What are the benefits of using swab cups?

Swab cups help maintain pipeline integrity, improve efficiency, and reduce downtime by ensuring that systems are clean and free of blockages.

How do I know if my swab cup is damaged?

Inspect your swab cup for cracks, tears, or signs of wear. If you notice any damage, it’s best to replace it to avoid operational issues.

Can swab cups be customized?

Yes, many manufacturers offer customization options for swab cups to meet specific needs, such as size, material, and design features.

What is the difference between a swab cup and a pig?

While both are used for cleaning pipelines, swab cups are typically softer and designed for cleaning, whereas pigs are often used for more heavy-duty tasks like clearing blockages.

How often should I use swab cups?

The frequency of use depends on your specific operations and the conditions of your pipelines. Regular maintenance schedules can help determine the best timing for swab cup usage.

Are swab cups environmentally friendly?

Many modern swab cups are designed with environmentally friendly materials and practices in mind, but it’s essential to check with the manufacturer for specific details.

What should I do if my swab cup gets stuck?

If a swab cup gets stuck, avoid using excessive force. Instead, try to gently pull it out or use a retrieval tool designed for this purpose.

Can swab cups be used in offshore applications?

Yes, many swab cups are suitable for offshore applications, but it’s important to select products specifically designed to withstand the unique challenges of marine environments.

What is the cost range for swab cups?

The cost of swab cups can vary widely based on size, material, and manufacturer. It’s best to check with suppliers like PE-Energy for pricing details.

Do swab cups come with a warranty?

Many manufacturers offer warranties on their swab cups, but the terms can vary. Always check the warranty details before making a purchase.

How can I contact PE-Energy for more information?

You can contact PE-Energy through their website or customer service for any inquiries regarding swab cups or other products.

What are the shipping options for swab cups?

Shipping options can vary based on location and order size. Check with PE-Energy for specific shipping details.

Are there any safety precautions I should take when using swab cups?

Yes, always wear appropriate personal protective equipment (PPE) and follow safety guidelines when handling and using swab cups to ensure a safe working environment.

Can I find swab cups in bulk?

Absolutely! PE-Energy offers wholesale options for swab cups, making it easy to stock up for your operations.