Oil States Sucker Rod Guides

Pricing & Quoting

Can I get a discount for bulk orders?

Yes, we specialize in B2B bulk pricing and quoting. For volume discounts, please request a formal quote through our sales team by emailing pesales@pe-energy.com.

Is the price listed the best price available?

Our quotes are based on competitive market pricing. If you require a special offer or long-term procurement pricing, contact us for a tailored quote. Pricing is based on volume discounts.

Are certifications provided for free or at an additional cost?

Some certifications are included, while others may have additional costs depending on the manufacturer. Please reach out to us with item numbers, quantities, and the certifications you need.

Can I get a price match or honor old pricing?

Pricing is subject to market fluctuations and supplier costs. We strive to offer the best pricing; however, pricing is typically valid for 30 days upon quote issuance. Please reach back out to us to validate your quote.

Shipping & Delivery

How much does shipping cost?

Shipping costs depend on your location, package weight, and selected shipping method. Freight charges can be confirmed at checkout or through a formal quote request.

Can I use my own shipping account (FedEx, UPS, DHL, etc.)?

Yes, customers can provide their own freight or courier accounts. Please specify your preferred shipping method when placing an order.

Do you offer expedited shipping?

We can check if expedited shipping is available for your order. However, lead times depend on manufacturers’ supply, and expediting may not always be possible. For in-stock items, we strive to ship the same day or the next business day.

Why do international customers need to hire a freight forwarder for large orders?

For orders above $2,500, international customers may need a freight forwarder to handle the necessary customs documentation. We work with a network of freight forwarding agents and can assist with a custom quote based on your requirements.

Lead Times & Availability

How long does it take to process and ship my order?

Lead times vary depending on supplier availability. Some products are in stock, while others may require a lead time based on manufacturer schedules. For in-stock items, we strive to ship the same day or the next business day.

Can I expedite the lead time?

While we do our best to expedite orders, lead times are determined by our manufacturers. Contact us to check if faster processing is possible.

Why do lead times sometimes change after an order is placed?

Lead times depend on raw material availability and manufacturer production schedules. In case of delays, our team will notify you of any changes.

Product Information & Compatibility

How do I know if this part is compatible with my equipment?

Our customers typically provide us with part numbers, and we quote based on those part numbers. Please ensure you are providing the correct OEM part number to receive an accurate quote.

Are these genuine or aftermarket parts?

We offer both OEM and high-quality aftermarket replacement parts. Each product page specifies whether it is an OEM or compatible replacement part. Most of our customers seek original manufacturer parts.

Can I request technical sheets or product specifications?

Yes, technical sheets are available for most products. If not listed on the product page, contact us, and we’ll provide the necessary documentation.

Ordering & Payment

Can I place an order over the phone?

No, for security reasons, we do not process payments over the phone. Orders must be placed online or via email through a formal quote and purchase order process.

What payment methods do you accept?

We accept wire transfers, major credit cards, and purchase orders (for approved business accounts). International customers may be required to pay via wire transfer. Credit card payments are accepted up to $5,000.

Do you offer credit terms or net payment options?

Credit terms may be available for long-term B2B clients. Many international clients request credit, but our standard payment method is wire transfer. We require a few transactions before offering credit terms.

Can I cancel or modify my order after placing it?

Orders can be modified or canceled only if they have not been processed for shipping. Contact us as soon as possible to request changes.

Returns & Warranty

Can I return my order if I no longer need it?

Returns are accepted on a case-by-case basis. Some products may have restocking fees, and special-order items may be non-returnable. Contact us for details.

What if I receive a damaged or defective item?

If an item is damaged upon arrival, please contact us immediately with photos. We will assist with a replacement or refund based on supplier policies.

Do products come with a warranty?

Warranty policies vary by manufacturer. Please check the product page or contact us to confirm the warranty terms for your purchase.

Compliance & Certifications

Do your products come with industry certifications?

Many of our products hold niche industry certifications, as required by the manufacturers we work with. Contact us if certification documents are required.

Can you provide Material Safety Data Sheets (MSDS) or compliance documents?

Yes, compliance documentation is available for most products. Some may require additional processing time or costs.

Do you provide documentation for customs clearance?

For international orders, we provide commercial invoices and essential export documentation. Additional compliance paperwork can be arranged upon request.

Customer Support & Assistance

How can I contact customer support?

Our support team is available via phone, email, and live chat during business hours.

Do you have a chatbot for quick questions?

Yes, we use chat support. However, we recommend leaving an email so we can respond even if the customer has closed the chat.

Can I request a product not listed on your website?

Absolutely! We specialize in sourcing hard-to-find industrial and MRO products. While we aim to list all manufacturer-produced products on our website, some may not yet be available online. Contact us for special requests.

What are sucker rod guides?

Sucker rod guides are components used in oil extraction to support and guide the sucker rods as they move up and down in the wellbore. They help reduce wear and tear on the rods and improve efficiency.

Why are sucker rod guides important?

They play a crucial role in minimizing friction and wear on the sucker rods, which can lead to longer service life and reduced maintenance costs. This ultimately enhances the overall efficiency of oil extraction operations.

What materials are sucker rod guides made from?

Sucker rod guides are typically made from durable materials such as plastic, steel, or composite materials designed to withstand harsh conditions in oil wells.

How do I choose the right sucker rod guide?

Choosing the right sucker rod guide depends on factors like the well depth, the type of fluid being pumped, and the specific requirements of your operation. Consulting with experts can help you make the best choice.

Can I install sucker rod guides myself?

Yes, if you have some DIY skills and the right tools, you can install sucker rod guides yourself. However, it’s essential to follow the manufacturer’s instructions carefully to ensure proper installation.

How often should sucker rod guides be replaced?

The replacement frequency of sucker rod guides depends on their wear and the operating conditions. Regular inspections can help determine when they need to be replaced.

What are the signs that my sucker rod guides need replacement?

Signs include excessive wear, visible damage, or increased friction during operation. If you notice any of these issues, it may be time to replace your guides.

Do sucker rod guides come in different sizes?

Yes, sucker rod guides are available in various sizes to accommodate different rod diameters and wellbore conditions. Make sure to select the size that fits your specific application.

Can sucker rod guides improve production efficiency?

Absolutely! By reducing friction and wear, sucker rod guides can enhance the overall efficiency of the pumping system, leading to improved production rates.

What is the lifespan of sucker rod guides?

The lifespan of sucker rod guides can vary based on material, operating conditions, and maintenance practices. Generally, they can last several months to a few years.

Are there different types of sucker rod guides?

Yes, there are several types of sucker rod guides, including those designed for specific well conditions, such as high-temperature or corrosive environments.

How do I maintain sucker rod guides?

Regular inspections and cleaning are essential for maintaining sucker rod guides. Ensure they are free from debris and check for signs of wear or damage.

Where can I buy sucker rod guides?

You can purchase sucker rod guides from various suppliers, including PE-Energy Industrial Supply, which offers a wide selection at wholesale prices.

What is the cost of sucker rod guides?

The cost of sucker rod guides can vary based on material, size, and manufacturer. It’s best to check with suppliers for specific pricing.

Can I get custom sucker rod guides?

Yes, many manufacturers offer custom sucker rod guides tailored to specific operational needs. Contact your supplier for more information.

What are the benefits of using plastic sucker rod guides?

Plastic sucker rod guides are lightweight, resistant to corrosion, and can reduce friction, making them a popular choice in many applications.

How do sucker rod guides affect well performance?

By minimizing friction and wear, sucker rod guides can enhance the performance of the well, leading to more efficient oil extraction and reduced downtime.

Are sucker rod guides environmentally friendly?

Many modern sucker rod guides are designed with environmentally friendly materials and practices in mind, helping to reduce the ecological impact of oil extraction.

What should I do if I have a problem with my sucker rod guides?

If you encounter issues with your sucker rod guides, it’s best to consult with a professional or your supplier for troubleshooting and solutions.

Can sucker rod guides be used in all types of wells?

While sucker rod guides are versatile, it’s essential to choose the right type for your specific well conditions to ensure optimal performance.

What is the installation process for sucker rod guides?

The installation process typically involves removing the existing guides, cleaning the area, and securely placing the new guides according to the manufacturer’s instructions.

How do I know if I need to upgrade my sucker rod guides?

If you’re experiencing increased wear on your sucker rods or decreased efficiency, it may be time to consider upgrading to a more advanced guide system.

What are the common mistakes to avoid when using sucker rod guides?

Common mistakes include improper installation, neglecting regular maintenance, and using the wrong size or type of guide for your application.

Can I find technical support for sucker rod guides?

Yes, many suppliers, including PE-Energy, offer technical support to help you with any questions or issues regarding sucker rod guides.

What is the warranty on sucker rod guides?

Warranties can vary by manufacturer, so it’s essential to check with your supplier for specific warranty details on the sucker rod guides you purchase.

How can I contact PE-Energy for more information?

You can reach out to PE-Energy through their website or customer service for any inquiries regarding sucker rod guides or other products.